Frequently Asked Questions
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Frequently Asked Questions

Everything You Need to Know About Avila Lighthouse Suites

Welcome to Avila Lighthouse Suites! Below, find the information you need to answer any questions you may have about your upcoming stay at our Avila Beach hotel. If you can't find the information you're looking for, please feel free to contact us and we would be more than happy to help. We look forward to welcoming you to Avila Lighthouse Suites and all that beautiful Avila Beach, CA has to offer.

General 

  • What time is check-in? Check-in begins at 4 PM daily. 
  • When is check-out? Visit us at the Front Desk or leave your keys in the room by 12 PM. 
  • Is late check-out available? Late check-outs may be requested, but not guaranteed. Late check-out is based on availability and extra fees may apply. Please contact the hotel directly to request a late check-out. 
  • Do you have on-site parking? Yes, we offer complimentary underground self-parking (1 car per suite). We even offer a Tesla electric car charging station for your eco-friendly needs.
  • Does Avila Lighthouse Suites provide free Wi-Fi? For all your business or social media needs, our Wi-Fi is complimentary. 
  • Does the hotel provide complimentary breakfast? For breakfast, visit The Galley, located between suites 118 & 119, from 7 - 10 AM for complimentary fruit, hot & cold cereal, make-it-yourself waffles, and more! 
  • How do I access the pool & jacuzzi? Our heated oceanfront pool & Jacuzzi are open from 8 AM to 10 PM. For your convenience, pool towels are available on the Sun Deck. Simply use your room key to get into the Sun Deck. 
  • Where do I get equipment for the Play Deck? Play deck equipment is available at the Front Desk for complimentary use. Enjoy a game of life-size checkers or try out the putting green on our family-friendly play deck.  
  •  Do you allow smoking on property, or in the rooms? No, no smoking or vaping is permitted anywhere at the hotel. Thank you in advance for your cooperation!
  • What is the hotel's pet policy? Avila Lighthouse Suites does not allow pets on the property. We apologize for any convenience and appreciate your cooperation! 
  • Do you offer any spa services? Our Avila Beach resort offers a full spa menu complete with facials, massages, and body treatments. Click here for more information. 
  • How do I participate in the #CentralCoasting competition? Share your #CentralCoasting experience with us! Tag your public Instagram photos and videos to be entered for a chance to win one night's stay. Don't forget to check the map on your key card folder for our favorite photo spots. 
  • I forgot my sunblock... Forget something? No problem! Our lobby is fully stocked with beach essentials like towels, toys, sunblock, apparel, and more available for purchase.
  • How does Avila Lighthouse Suites conserve water? We are limiting water our use by placing biodegradable cups in room, replacing towels left on the floor, & changing sheets every 3rd day of your stay (unless requested). Please feel free to contact the front desk to request glassware.
  • What is there to see and do in Avila Beach? Learn more about the rich and interesting history of Avila Beach dating back to the 1500s with the Avila Beach Historical Tour App. This free download is for visitors of all ages! Find it on the Apple App Store. Or, check out our guide, "Discover 101 Reasons to Exit Highway 101," which highlights must-see spots from Paso Robles to Pismo Beach! 

Reservations

  • What is your cancellation policy? All reservations must be canceled within 72 hours of arrival to avoid penalty. The cancellation penalty is equivalent to the first night's stay. 
  • What is your incidental hold policy? Upon check-in, we will place a hold on your card in the amount of room and tax plus $150, in case of any incidental charges. If a debit card is used, the authorization will appear as an actual charge and the remaining funds will be refunded at check out. The refund can take up to 7 business days to process.
  • Does Avila Lighthouse Suites charge a resort fee? No, as one of the few hotels in Avila Beach that does not charge a daily resort fee, we take pride in offering our guests complimentary Wi-Fi, self-parking, and daily continental breakfast without an extra fee. 

Location & Transportation 

  • How do I get to the hotel? Nestled in the heart of Avila Beach, Avila Lighthouse Suites is easily accessible from Highway 101 via Avila Beach Drive. From the South, take the exit for Avila Beach Drive. From the North, take the exit for San Luis Bay Drive. 
  • Where is the nearest airport? Avila Lighthouse Suites is approximately 10 miles from San Luis Obispo County Regional Airport with daily flights operated by Alaska Airlines, American Airlines, and United.
  • What kind of public transportation is available? A free trolley service connects you from the Pismo Beach Premium Outlets all the way to Port San Luis via Avila Beach, Avila Valley, and various resort hotels in Shell Beach and Pismo Beach. Click here for the full schedule and see how easy #CentralCoasting without a car can be! 
  • Is your hotel affiliated with any airlines for mileage points? As a Martin Resorts property, you can earn 500 Alaska Airline miles per qualifying stay at Avila Lighthouse Suites by booking direct. Must mention you are an Alaska Airlines Mileage Plan member at check-in. Miles will be awarded upon check-out. Plus, travel with Alaska, purchase wines from San Luis Obispo Wine Country, and fly your wine home free!